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Privacy Protection for Members

CEC has established guidelines on member privacy protection which are used in retaining member information to ensure confidentiality to protect the member's privacy rights. 

CEC will only collect and use information for core business purposes. We will be lawful and fair to the individual whose data we are storing and will retain only what is needed to maintain the business relationship with the member. This means CEC will not disclose information for an unrelated purpose without the consent of the individual or by authority of law. 

The Cooperative's ability to successfully implement its business is dependent on maintaining accurate information. CEC will strive to keep information it holds about customers as accurate as possible to ensure quality data is retained and assessable. 

CEC will not trade or sell members' personal data to third parties.

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  • Home
  • My Account
    • Pay My Bill
    • Manage My Account
      • Rates
      • Payment Options
        • E-Bill
        • Levelized Billing
      • FAQ's
      • Second Party Notification
      • Terms And Conditions Of Service
    • Serious Medical Condition
    • Apply for Service
      • Residential Service
      • Commercial Service
      • New Construction
  • Energy Solutions
    • Together We Save
    • Energy Resource Center
    • Beat The Peak
    • Surge Protection
    • Emergency Transfer Switch
    • Standby Power
    • Electric Vehicles
    • Weatherization Assistance
    • Vegetation Management
  • Community
    • Roc Solid Partnership
    • Breast Cancer Awareness
    • Youth Programs
      • Youth Tour
      • College Scholarship
      • Kid's Korner
    • Safety
      • Miss Utility
    • Connections Card
    • Day in the Life of a Lineman
    • Sponsorship Request
    • Cooperative Living Magazine
    • Annual Meeting
  • My Cooperative
    • Our Mission & History
    • Our Cooperative Difference
      • Our Cooperative Difference
      • Capital Credits
    • About Touchstone Energy
    • Privacy Protection for Members
    • Statistics
    • Board Of Directors
    • Leadership Team
    • Join Our Team
    • Governance
  • Outage Center
    • Report An Outage
    • Outage Map
    • Blinks
  • Renewables
    • Net Metering